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Refund and Returns Policy

Last Updated: February 26, 2025

Thank you for shopping at Siddha Foot Science. If you are not completely satisfied with your purchase, we invite you to review our return and refund policy

Refund* & Replacement Policy for Damaged or Incorrect Products

If your product is damaged, leaking, tampered with, broken, expired, or missing items, you can request a return within 10 days of delivery.

Eligible Cases for Return or Replacement:

  • Wrong product delivered.
  • Product is past the expiration date.
  • Incomplete order or missing products.

Returns Will Not Be Accepted If:

  • Products are opened, used, or altered.
  • The original packaging (cartons, labels, etc.) is missing.
  • The return request is made more than 10 days after delivery.
  • The damaged/missing product is reported after 10 days of delivery.
  • The product is returned for reasons other than a manufacturing defect.

Return Process:

  1. Initiate Return Request – Email info@siddhafootscience.com within 10 days of delivery with:
    • Order ID
    • Name
    • Items to be returned
    • Reason for return
    • Photos as proof
  2. Review & Verification – Our team will examine the claim within 48 working hours.
  3. Return & Refund Processing:
    • If deemed defective or unusable, we may request you to discard the item.
    • If eligible for replacement, a service representative will arrange a pickup within 1-2 days.
    • If return pickup is unavailable in your area, you may need to self-ship via a reliable courier service, and we will reimburse the courier charges.
  4. Final Verification & Resolution – Once the returned product is received, we will verify it against the claim and initiate a replacement or refund.

We handle returns on a case-by-case basis and strive to find the most satisfactory resolution.

Important Note:
We do not offer refunds. Only replacements are available for eligible cases.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us: